responsible gaming Policy

Responsible Gaming Policy

BETSTAR77 (the “Company”), the operator of https://www.betstar77.live (“Website”), promotes responsible gaming and works to prevent excessive gambling. This Responsible Gaming Policy explains the Company’s commitments and your responsibilities while promoting safer gambling practices and reducing the risks associated with excessive gaming.

Capitalized terms that this Responsible Gaming Policy does not define have the meanings provided in the Website Terms and Conditions, as available at www.betstar77.com/legal/term-of-use and which are incorporated by reference into this Responsible Gaming Policy.

We want you to enjoy gaming on our Website. However, you should also understand the social and financial risks associated with excessive gaming. Our skill games are designed as an enjoyable entertainment activity, and we believe gaming remains enjoyable only when you play responsibly and stay in control. This game involves an element of financial risk and may be addictive. Please play responsibly and at your own risk.

WHAT YOU CAN DO:

If you choose to play on our Website, there are some general guidelines that can help make your playing experience safer, and reduce the risk that problems associated with excessive gaming can occur:

  •  Purchase Play Money only with money that you can afford to spend.
  •  Never purchase Play Money with money that you need for important or essential things such as food, rent, bills, or tuition.
  • Plan your purchases and gaming time in advance. Stick to those limits regardless of your results.
  •  Don’t play when you are upset, tired, or depressed. It is difficult to make good decisions when you are feeling down.
  •  Do not put off personal and other important tasks in order to play. Complete all your important tasks so that you can play with a free and calm mind.
  • Balance gaming with other activities in your daily life. Find other forms of entertainment so playing does not become too big a part of your life.
  • Never borrow money to make purchases on the Website.
  •  Avoid using all of the Play Money purchased by you in a single game or session.
  •  Take time outs and breaks regularly.

UNDERAGE USERS:

The Company adopts a stringent policy against underage Users (i.e. Users aged under 21 years). We take strict measures to prevent underage gaming. If we suspect a user is under 21, we may request identification documents for verification. If we identify an underage user, we immediately deactivate or delete the account.

We dedicate significant time and resources to preventing underage gaming. However, the best protection comes from a shared responsibility between us and parents or guardians. Provided below are a few tips that you can follow in order to ensure that minors, such as your children do not game on our Website:

  •  Do not leave your PC or mobile device unattended if you are logged in to the Website.
  •  Be sure to protect your PC and mobile device and set up password/credential control in order to use and access such devices.
  •  Install/employ child protection software on your children’s devices in order to prevent them from accessing the Website or any of the services we offer through the Website.
  • Use a strong password for your User Account. In addition, choose not to let the Website remember your password whenever you log in.If you have any concern that somebody else might attempt to access your User Account, you should not allow the software to remember your password.
  •  Do not save your credit/debit card details while purchasing Play Money and please make sure that undesired purchases are avoided as all purchases made on the Website are irreversible.
  •  Maintain close supervision of your User Account activity in order to limit unauthorized access to the Website

ACCOUNT CLOSURE REQUEST:

You can close your account at any time for any reason by simply contacting our Support Team at  https://www.betstar77.live You can reopen a standard account closure at any time by contacting our Support Team.

However, if you feel you are at risk of developing an unhealthy addiction to gaming or believe you currently have an unhealthy addiction to gaming, we would advise that you consider self-exclusion – an explanation of self-exclusion is outlined in the below section (self-exclusion).

SELF-EXCLUSION:

We offer a self-exclusion facility to help you if you feel that your gaming is affecting you negatively and you want assistance to help stop. You can request a temporary break from gaming. We will restrict access to your account for the period you choose.

Should you wish to self-exclude yourself from using your account, you may contact our Support Team at https://www.betstar77.live  to request this. Our Support Team will email you once we activate self-exclusion on your account.

We will reopen your account when the self-exclusion period ends. Please note that, once we approve a self-exclusion request, it remains in effect for the entire selected period and cannot be reversed.

Self-exclusion requires commitment from both you and us. Therefore, we will take reasonable steps to prevent you from reopening your existing account or creating a new one. However, during the period of your exclusion, you must not attempt to re-open your account or to try and open new accounts on our Website. You have the option to restrict yourself from the marketing emails and included yourself in the Do Not Disturb list by sending us an email at https://www.betstar77.live/

BLOCK BY COMPANY:

We may temporarily block your account if we detect unusual activity, such as large or frequent Play Money purchases. Examples include large or frequent Play Money purchases. In these situations, we will contact you and explain the possible financial risks linked to your activity. Our Support Team will notify you by email if we temporarily block your account. 

In addition, we may temporarily block your account if your KYC information is missing or outdated. To restore access, submit the required documents so we can verify your details.

CONSEQUENCES OF EXCLUSION:

Any self-exclusion, block, or account closure applies to your entire account. During that period, you cannot access any games on the Website.

If your account is self-excluded, blocked, or closed, we automatically remove you from any tournaments that begin during that period. We will also stop sending marketing emails and newsletters during the exclusion, block, or closure period.

DEPOSIT LIMITS

By default, users can deposit a minimum of PHP 200 and a maximum of PHP 200,000 within a 24-hour period. If you want to change these limits, use the Responsible Gaming Self-Limitation Tool.

QUERIES

In case you have any queries or require any clarifications regarding this Responsible Gaming Policy, you can contact us through the following channels:

BETSTAR77 strives to assist a player who requests help and support for potential negative effects of gaming through several means. Users may contact us on  https://www.betstar77.live  to get assistance on restricting their spartan account.
 

SELF EXCLUSION

If you believe that playing games might be a hindrance to your life rather than a form of entertainment, we want to help you. First, please view the following questions:

  1. Has casino caused you to lose time from important activities in your daily life?
  2. Have you ever indebted yourself financially to fund your casino bankroll?
  3. Have you ever considered self-destruction or suicide as a result of your playing?

If your answer to the above questions is “YES”, we encourage you to send an email on  https://www.betstar77.live  and we will get back to you as quickly as possible. 

WHAT YOU CAN DO TO HELP YOURSELF?

Identify and reduce the risks.

If you choose to play online, follow these guidelines to stay in control and reduce potential risks.

  1. Play for entertainment rather than to make money. Only use funds that you can afford to lose.
  2. In addition, choose stakes that fit your budget. playing on higher stakes may not help you recover losses.
  3.  Don’t play when you are upset, tired or depressed, It is difficult to make good decisions when you are feeling down.
  4. Balance your play with other activities. Find other forms of entertainment so that playing does not become a big part of your life.
  5. Do not play when you are intoxicated. 

SETTING LIMITS

We offer you the option to set different Responsible Gaming limits to help you play responsibly. You can set these limits by contacting support.

You can set the following Responsible Gaming limits:

  1. For example, you can stop deposits while continuing to play freerolls and withdraw eligible winnings.
  2. Alternatively, you can lock your account and stop playing on the Website. After we apply the restriction, you cannot remove it for seven days.

WHAT WE CAN DO TO HELP YOU?

Age verification

We may cancel all winnings if a player provides false or inaccurate age information.

  1. Every new user confirms they are at least 21 years of age when creating an account. This requirement helps us maintain an adult-only gaming environment.
  2.  We do not target underage players with our marketing and advertising. It is neither good business nor consistent with our personal and corporate values to attract underage players.

THIRD PARTY APPLICATION

Third-party application providers govern the information they collect according to their own privacy policies.The following third-party applications are currently used on this website:

  1. Google Analytics – This website uses Google Analytics to collect and analyze website traffic.  Google Analytics Privacy Policy
  2. Google OAuth 2.0 – This website uses Google OAuth 2.0 allows users to log in using their Google account. After receiving your consent, we collect basic information such as your name and email address. We never store your Google password. Google Privacy Policy
  3. Facebook OAuth 2.0 – This website uses Facebook OAuth 2.0 allows users to log in using their Facebook account. Once you provide consent, we collect your name and email address. We never store your Facebook password.. Facebook Privacy Policy
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